Choose one site and a small team
Include someone reporting issues, someone assigning work and someone reviewing outcomes. Agree which categories to use.
Set up useful locations
Use names your team recognises. Staff should be able to distinguish the building, floor and exact area.
Follow real issues through completion
Record photos and short descriptions. Assign ownership, update statuses and capture what changed.
Review the daily report together
Check whether the record answers: what happened, where, who handled it and what remains open.
Decide what to improve before expanding
Ask which details were unclear and where extra steps slowed people down. Agree the next scope before adding more sites.